About Us Rowlands
Music is a trading name of Telynau Vining
Cyf (Cyf is the Welsh for Ltd.).
Rowlands Music is
completely dedicated to your total satisfaction.
If you have any
suggestions or comments please email us at orders@rowlandsonline.co.uk
Our Contact details:
Rowlands Music
116B Pantbach Road
Birchgrove
Cardiff
CF14 1UE
United Kingdom
Phone: 029 2062 0900 (International: +44 29 2062
0900)
Fax: 029 2022 6935 (International:
+44 29 2022 6935)
Email: orders@rowlandsonline.co.uk
VAT Registration Number 736 6020 45 in the name of Telynau Vining
Cyf
Making A Purchase Making
a purchase could not be easier. Just browse our store, and add
any items that you wish to buy into the shopping cart. After you
have finished your selection, click on 'Checkout' and you will
be asked for a few details that we need to be able to complete
the order.
We accept credit card payment (click
here to see the cards we accept). If you are shopping from
North America or anywhere else, place your order and your credit
card company will convert the transaction to US Dollars or your
own currency.
We accept Visa and Mastercard. We do not charge for any item until
it is ready to ship. Backordered items are not charged until they
are shipped. You may send your credit card information via phone,
fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that
we have received your order. It does not indicate that a contract
exists between us. We will indicate acceptance of your order, and
hence a contract between us, when we send you an invoice. We have
included this term to protect us in the case that a mistake has
been made in pricing, we have inadvertently under-priced goods,
or we are no longer able to supply a particular product for some
reason. In the case of a change of price, we will always contact
you first to ensure that the price is acceptable.
Returns Policy Click
here for further details
Shipping And Handling We
charge as near as we can to the calculated the cost of postage
via the Royal Mail ontop of this we also charge a flat rate of £1.00
per order for packaging.
Delivery Schedule We
deliver your order right away, orders placed before 3.00pm GMT
are normally sent the same day. But please allow up to 5 business
days for delivery. International orders are generally received
in under 10 days.
Back Orders If
your item is not in stock, we will back order for you. You will
always be emailed with the option to cancel your order if you would
rather not wait.
Tax Charges For
orders made from the UK or the European Union, 20% VAT is added.
All other orders are VAT free.
Credit Card Security When
the order is placed at our website, the credit card transaction
is carried out by WorldPay on their secure servers, at no stage
in the transaction are your credit card details disclosed to or
held by Rowlands Music.
Guarantee We
guarantee your satisfaction.
Contacting Us Please
use the contact details at the top of this page.
Privacy Policy Rowlands
Music do not disclose buyers' information to third parties other
than when order details are processed as part of the order fulfilment.
In this case, the third party will not disclose any of the details
to any other third party.
Cookies are used on this shopping site to keep track of the contents of your
shopping cart, to store delivery addresses if the address book is used and to
store your details if you select the 'Remember Me' Option. They are also used
after you have logged on as part of that process. You can turn off cookies within
your browser by going to 'Tools | Internet Options | Privacy' and selecting to
block cookies. If you turn off cookies, you will be unable to place orders or
benefit from the other features that use cookies.Data collected by this site
is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |